Legal
Privacy Policy
Last updated: 29 May 2026
This Privacy Policy explains how Luxury Helicopter Tours Dubai (“we”, “us”, “our”) collects, uses and safeguards your information when you visit our website or book a flight with us. By using our website or services, you agree to the practices described here.
Information we collect
We collect only what we need to respond to you and operate your flight safely:
- Contact details you provide through our forms, by phone or by email — such as your name, email, phone number and message.
- Booking details needed to fly you, including group size, preferred dates and, for safety and balance, passenger weights.
- Usage data collected automatically, such as your IP address, browser type and pages visited, via cookies and analytics tools.
How we use your information
- To respond to enquiries and confirm, manage and operate your booking.
- To contact you about your flight, including weather-related changes.
- To improve our website, services and customer experience.
- To meet legal, safety and aviation regulatory obligations.
Sharing your information
We do not sell your personal information. We share it only where necessary — for example with the pilots and ground crew operating your flight, with trusted payment processors, or where required by law or aviation authorities.
Cookies and analytics
We use cookies and analytics services to understand how visitors use the site and to improve it. You can control or disable cookies through your browser settings; some features may not work as intended if you do.
Data retention
We keep your information only as long as needed for the purposes above and to satisfy legal or regulatory requirements, after which it is securely deleted.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To do so, contact us using the details below.
Contact us
Questions about this policy? Email [email protected] or call +971 56 944 4804.